Outstanding service from Joe Castillo at this dealer. I was exploring a vehicle purchase and Joe sent me multiple additional pictures that I had requested. They ended up selling it quickly before I could make the trip up, and Joe gave me a call to let me know in case I was planning a trip. In my experience, it's rare when a salesperson calls to let you know something's already been sold to someone else. A+ service.
1st time at Reed Buick for Service department. Seemed ok....desk people were polite, efficient. Got the maintenance done in a timely manner. Coffee offered to me while I waited not so hot.....someone might check the machine. Other than that, overall experience pretty good.
Scheduling the service was easy. Vehicle was done on time, as promised, and the service manager went through all of the paperwork with me to show me how to fill out the rebate form on the tires. The work looks good and was all completed. It was a great experience overall.
It was quick and they made it the best car buying experience I have ever had.
I came in for a routine oil change and the experience was excellent, as always, I also benefited from the technician's attention to detail. While my Acadia was on the rack he spotted a nail in a tire. When I had him remove it, the tire was ruined. Fortunately, I had bought the tires from Randy Reed, with the road hazard warranty, and was able to replace the tire under the terms of the warranty. Saved me a bad roadside situation, since the reason I had come in was in preparation for a trip the following day.Thanks!
It has to be the very best experience that may wife and I have ever had buying a new vehicle. The salesman was great and very helpful. All of the sales staff made buying our GMC at Reed Buick GMC a great experience. We will call Reed Buick GMC first for our next purchase.
Had a battery that was 5 and 1/2 years old and Lyle Hedges one of the best employees had a new one installed in a short time even without an appointment. Saved me from a non start where ever I may have bee.
Sales person was very helpful in helping me with buying a new truck for our company.
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