Welcome to Reed Buick GMC, Inc.
Thank you for making your way to Reed Buick GMC, Inc., your certified Buick, GMC dealer serving drivers throughout Kansas City and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Reed Buick GMC, Inc. in Kansas City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at (816) 436-6300.
Awesome service, I always have a great experience. The service men are always courtesy and patience.
Everyone was very knowledgeable and attentive. Fred was very good. Thought it was weird you were seated back to back with other customers in the offices. All in all a good experience.
I took my truck in for an oil change and tire rotation. I could tell for the last few weeks that the truck was cranking a bit slower than normal... during their inspection, they detected a weak battery. I had them change it, saving me the headache at a later, likely less convenient, time to hassle with it.
I've had my vehicle there twice, both times I felt that my time was just as valuable to them as it was to me. Communication was superior compared to other dealerships I have experienced. Both the service and body shop areas are highly recommend and I'm happy to have a location I can trust my car to.
I was visiting KC this weekend to take my mother out for her birthday and encountered a problem with my vehicle. My home dealership was not answering the phone/returning my call so my brother suggested I call his dealership Reed GMC. Jeremy answered the phone and was able to help diagnose the problem and get us back to enjoying our visit rather than worrying about the vehicle. I appreciate the professionalism and courtesy.
My car was done in a timely manner. I was kept informed about needed service.
My car was one of those delayed in shipping, so it was 5 1/2 month in waiting for it. They were really good about keeping me informed of any updates regarding delivery. I have done business with many GM dealers, as my late husband retired from GM, and they were by far one the easiest ones to work with.
Fantastic! The entire process was straight forward and simple. Kurt H. made the entire experience wonderful, what a great team they have up at Reed Buick GMC!
They was very easy to deal with. They made sure we was happy with the vehicle after the purchase.
Everything seems to get handled correctly, they are all friendly and concerned about my needs.
Those guys always take great care if my family. Have bought and services my vehicles there for over ten years now. Thank you Reed GMC
The service experience was superb. Prompt attention to needs. Good communication. Great follow up. Vehicle was returned in excellent cleanliness and condition. Best I have experienced.
Reed Buick GMC is great to deal with and they have great customer service after the deal! Would buy from Reed Buick GMC again. Highly recommended.
I enjoyed working with your sales team. Ron was great. Marshall helped seal the deal with trade in price, and interest rate. Nobody was pushy and that made it an enjoyable experience. Love our new truck and got it alot sooner than expected.
Great people to do business with, bought used vehicle, they work with you without the pressure. Ask for Kurt in sales, and managers are great!!!!
Service manager was friendly, experienced, professional, and not overly pushy. He listened to my concerns and was happy to address all of them. They also offer a military discount which is awesome!
We can always count on Reed Buick to take care of us. "US" meaning my whole family. Myself and sons have always had a good experience buying cars from Reed ( I think we are up to 8 now). I had my Terrain for 9 years and I would only have Reed service it. I knew they would be honest about what needed to be done to maintain my Terrain so I would be safe. Now I have down sized to the Encore (my beautiful Arctic Frost (White) baby). They made sure I received a good trade-in, rate and the payments I wanted. Thanks, Jeremy for always taking the time to deal with me! Also thanks to Tony for my mats! Lyle, I'll be seeing you soon for the check up and oil change. You all take very good care of me!!!!
I HAVE PURCHASED 5 CARS IN THE LAST 23 YEARS AND HAVE HAD AND STILL DO A GREAT REPORE WITH SALES (MIKE STEFFENS) SERVICE (LYLE) AND MANY MORE EVEN THOUGH I DON"T KNOW THIER NAMES
Top notch experience, and I have bought many vehicles from different dealerships. This is my second Reed location vehicle and both times, the process was great. Mike Cole knows his stuff. Knows the vehicles, features, benefits, etc. The Sales Manager was fair in explaining our deal. The financing person was quick and easy and not pushing things on us. Pickup of the new vehicle included demonstration of features and set-up of phone to vehicle as well as app on phone. Could not have went better.
I bought my Buick Encore last year. Since then I have moved almost 100 miles from Randy Reed. I was going to be in the area and was due for an oil change and tire rotation. I called and made an appointment, but it was going to be cutting it close. The service department got me right in as scheduled. I waited in the lounge . As nice as it is I was concerned. A technician came in to consult with another customer. When he was through I explained my situation and asked if he would check on my car. He said "sure follow me out to the service area while I check" Next thing I knew he pulled up in my car. He asked if I needed a receipt. When I shook my head he says "It's running and the keys are inside". I was able to keep my Dr appointment, Thank you so much for your understanding and your help.
Fast and easy process. We drove from Wichita and they had everything ready for us when we arrived. Willard was great to work with! Love my new Terrain.
Keep the FREE lifetime oil change on new cars intact in the future! I hear it will be discontinued this year. BAD MARKETING DECISION because many potential return clients will go to other cheaper service providers for oil changes, especially after the first one or two free Buick 5000 mile offers. Keep the free service and they will remain loyal customers and buy Buicks again and again (I did 4 consecutive times)!
Had service pm. (Oil change) on Canyon. Very professional. In and out in less than an hour. 5 stars easy. Will recommend to all my friends.
I had written a negative review of this dealership, but am changing that to a 100% positive experience. After reaching out to the owner after our first visit, he went well above and beyond my expectations of what it took to rectify the situation. We would definitely recommend this dealership to anyone looking for a vehicle, and will be back next year when we buy the next one.
Took our Envoy in for a service visit. Had an appointment, was treated with respect and it took less than an hour. Only negative was trying to get the credit card machine to work.