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Each Buick/GMC Certified Pre-Owned vehicle is thoroughly inspected and reconditioned and includes factory-backed limited warranties and roadside assistance.
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The service experience was superb. Prompt attention to needs. Good communication. Great follow up. Vehicle was returned in excellent cleanliness and condition. Best I have experienced.
Reed Buick GMC is great to deal with and they have great customer service after the deal! Would buy from Reed Buick GMC again. Highly recommended.
I enjoyed working with your sales team. Ron was great. Marshall helped seal the deal with trade in price, and interest rate. Nobody was pushy and that made it an enjoyable experience. Love our new truck and got it alot sooner than expected.
Great people to do business with, bought used vehicle, they work with you without the pressure. Ask for Kurt in sales, and managers are great!!!!
Service manager was friendly, experienced, professional, and not overly pushy. He listened to my concerns and was happy to address all of them. They also offer a military discount which is awesome!
We can always count on Reed Buick to take care of us. "US" meaning my whole family. Myself and sons have always had a good experience buying cars from Reed ( I think we are up to 8 now). I had my Terrain for 9 years and I would only have Reed service it. I knew they would be honest about what needed to be done to maintain my Terrain so I would be safe. Now I have down sized to the Encore (my beautiful Arctic Frost (White) baby). They made sure I received a good trade-in, rate and the payments I wanted. Thanks, Jeremy for always taking the time to deal with me! Also thanks to Tony for my mats! Lyle, I'll be seeing you soon for the check up and oil change. You all take very good care of me!!!!
I HAVE PURCHASED 5 CARS IN THE LAST 23 YEARS AND HAVE HAD AND STILL DO A GREAT REPORE WITH SALES (MIKE STEFFENS) SERVICE (LYLE) AND MANY MORE EVEN THOUGH I DON"T KNOW THIER NAMES
Top notch experience, and I have bought many vehicles from different dealerships. This is my second Reed location vehicle and both times, the process was great. Mike Cole knows his stuff. Knows the vehicles, features, benefits, etc. The Sales Manager was fair in explaining our deal. The financing person was quick and easy and not pushing things on us. Pickup of the new vehicle included demonstration of features and set-up of phone to vehicle as well as app on phone. Could not have went better.
I bought my Buick Encore last year. Since then I have moved almost 100 miles from Randy Reed. I was going to be in the area and was due for an oil change and tire rotation. I called and made an appointment, but it was going to be cutting it close. The service department got me right in as scheduled. I waited in the lounge . As nice as it is I was concerned. A technician came in to consult with another customer. When he was through I explained my situation and asked if he would check on my car. He said "sure follow me out to the service area while I check" Next thing I knew he pulled up in my car. He asked if I needed a receipt. When I shook my head he says "It's running and the keys are inside". I was able to keep my Dr appointment, Thank you so much for your understanding and your help.
Fast and easy process. We drove from Wichita and they had everything ready for us when we arrived. Willard was great to work with! Love my new Terrain.
Keep the FREE lifetime oil change on new cars intact in the future! I hear it will be discontinued this year. BAD MARKETING DECISION because many potential return clients will go to other cheaper service providers for oil changes, especially after the first one or two free Buick 5000 mile offers. Keep the free service and they will remain loyal customers and buy Buicks again and again (I did 4 consecutive times)!
Had service pm. (Oil change) on Canyon. Very professional. In and out in less than an hour. 5 stars easy. Will recommend to all my friends.
I had written a negative review of this dealership, but am changing that to a 100% positive experience. After reaching out to the owner after our first visit, he went well above and beyond my expectations of what it took to rectify the situation. We would definitely recommend this dealership to anyone looking for a vehicle, and will be back next year when we buy the next one.
Just purchased a used vehicle from Randy Reed GMC, all of the people involved in this sell where excellent. Want to thank Michael,the salesman, Roger, the financial manager, and Brandon, the manager. Thank you all for a great buying experience..... Jim H....
Took our Envoy in for a service visit. Had an appointment, was treated with respect and it took less than an hour. Only negative was trying to get the credit card machine to work.
I had the best car buying experience i have ever had at this dealership, Randy Reed buick GMC. Everyone listened to my needs and worked with what I was wanting to accomplish on trade. THey are extremely friendly, and made the overall process as simple as possible. Thank you to everyone that was involved!
Just purchased a vehicle and had an excellent experience. Ron Rinella was our salesman and he was off the charts helpful, be sure to ask for him. The manager that also helped us was Brandon Baker. He did a great job working with us. We will be buying another vehicle in the near future and will definitely start here!! Do yourself a favor and check them out!!!
We had a great experience. They were very helpful with setting up the truck the way I wanted it. Very honest family with great values. I cant say enough good things about Grant, Mike, Jeremy and Tyler.
I always have a good experience with the service men at Randy Reed they are all great and always nice! I will not have my car serviced anywhere else!
My first experience with the service department was great. Thanks Ron in sales and Brian in service for being so helpful. It’s incredible how comfortable and at home I feel when I walk into the dealership. They ALL make me feel like I’m the most important person in the building. It’s refreshing to be treated so nice and so professional.
We are usually able to get our vehicles in for service in a short time even when unscheduled repairs are required. Helpful, friendly staff as well.
This place is great for any kind of auto work. I got in my vehicle the other day and my battery was dead. I called the service department and was told to come on in and they would take care of my problem. I ended up having to buy a new battery. Lyle worked me in and took care of my problem. Great job. I will always take my vehicle to Randy Reed for service.
Excellent service every time. The staff is genuinely friendly and helpful in each department. I will not take my business anywhere else in the city.
We bought our 2016 Terrain there and found good sales person, Randy S. I take the vehicle back there for all servicing and the staff is so friendly and accommodating. I go to the service desk and am met immediately to get signed in. The lounge is very comfortable, clean, has refreshments/TV/plenty of seating. Service personnel kept me informed throughout the work, it took over an hour during one of their busiest days but time just flew. They rinsed off the car after servicing and I really appreciated them going that extra mile. Good place to buy and service vehicles! I tell all my friends and family to buy from Randy Reed!
Always have great service when taking my vehicle in for service have purchased my last 3 vehicles here will continue purchase vehicles in the future
Welcome to Reed Buick GMC
Thank you for making your way to Reed Buick GMC, your certified Buick, GMC dealer serving drivers throughout Kansas City and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Reed Buick GMC in Kansas City today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 816-436-6300.